Privacy Policy

This Policy applies to our use of any and all personal information about you collected by us in relation to your use of the Web Site www.astonhomes.co.uk (“the Site”).

This policy (together with our Site terms and conditions and any other documents referred to) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Aston Homes Limited, a limited company registered in England and Wales under company number 3189427 with its registered office at 29 Wood Street, Stratford Upon Avon, Warwickshire CV37 6JG.

If you have any questions, comments, requests or complaints regarding this privacy policy please contact us at info@astonhomes.co.uk or by telephone to 01494 474777.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.astonhomes.co.uk (“the Site”). This can include your name, postal address, telephone number and email address. We may also ask you for information when you enter a competition or promotion sponsored by us, or if you report a problem with the Site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

We do not collect sensitive information about you. You can check the information we hold about you by emailing us at info@astonhomes.co.uk or by telephone on 01494 474 777.

Our Use of Data

Any personal data you submit will be retained by us for as long as you use any facilities provided on the Site. Any data that you submit through the Site may be retained, unless requested otherwise.

Unless we are obliged or permitted by law to do so, your personal data will not be disclosed to third parties. This does not include other companies within our group.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. We do not transfer any personal data to another country. For more details on security, see below.

Any or all of the personal data you supply may be required by us from time to time in order to provide you with the best possible service and experience when using our Site. Specifically, data may be used by us for the following reasons:

• (a) internal record keeping;
• (b) improvement of our Site and the facilities offered through it;
• (c) transmission by email of promotional materials that may be of interest to you;
• (d) contacting you for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Site.

Third Party Web Sites and Services

We may, from time to time, employ the services of other parties for dealing with matters such as search engine facilities, advertising and marketing. The providers of such services do have access to personal data provided by users of this Web Site. Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any personal data processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Changes of Business Ownership and Control

We may, from time to time, expand or reduce our business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by users of the Site will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was supplied by you.

Controlling Access to your Data

Wherever you are required to submit personal data, you will be given options to restrict our use of that data. This may include the following:

• (a) use of data for direct marketing purposes; and
• (b) sharing data with third parties.

Your Right to Withhold Information

You may access certain areas of the Site without providing any information about yourself at all, but it may be necessary for you to supply us with some personal information in order to use certain facilities which may be available on the Site.

You may restrict your internet browser’s use of Cookies. For more information see below.

Accessing your own Data

You are entitled to refuse any further marketing communications from us at any time, and you will be offered an opportunity to do so every time we contact you.

You have the right to ask for a copy of the personal data we hold about you on payment of a small fee (usually £10).

Security

Data security is of great importance to Aston Homes Limited and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online.

Cookies

When you visit our Site, we may set and access Cookies on your computer. A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites. You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. You may delete Cookies, but you may lose information that enables you to access the Site more quickly. For further details please consult the help menu in your browser.

Changes to this Policy

We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Site and you are deemed to have accepted the terms of the Policy on your first use of the Site following the alterations.